The official app of the market town of Guntramsdorf brings together a wide range of services and information directly on your smartphone. This digital service aims to make everyday life easier and strengthen the link between residents and the local council.
Boosting the local economy: introducing a loyalty scheme for shopping in Guntramsdorf.
Digital access: Use of the swimming season ticket and access authorisation for the recycling centre directly via mobile phone.
Up-to-date information: Receive important news and dates first-hand.
Community involvement: Actively shaping the local community via the “Schau auf Guntramsdorf” feature.
Culture tickets: Digital purchase of tickets for local events.
This menu option makes it easy to submit suggestions, requests or complaints to the local council. Whether it’s a faulty streetlight or a damaged bin, reporting the issue ensures that the relevant departments are informed promptly and helps to keep the town looking neat and tidy.
The process for obtaining a digital season ticket involves the following steps:
App navigation: Open the menu and select ‘Season ticket’.
Guntramsdorf ID: If you do not have a Guntramsdorf ID: Apply for a season ticket. If you already have a Guntramsdorf ID: Buy a season ticket.
Registration: If registering for the first time, provide your full personal details.
Order process: Add the season ticket to your basket and complete the purchase (including registration in the online shop).
Refund: Any discounts will be refunded after a 14-day period via the Citizens’ Service at the Town Hall.
Receipt of ID: Once the purchase is complete, your personal Guntramsdorf ID will be sent to you by email. Follow the instructions in the email.
To make full use of the digital service, you must enter your ID in your profile (Loyalty Club):
Select the profile icon in the top right-hand corner.
Enter the Guntramsdorf ID under ‘Edit profile’.
Once the ID has been saved, your personal QR code for access will appear under the “My ID” menu item.
Access to the ASZ is possible both with the physical service card and digitally via smartphone.
Procedure for digital access:
Select the ‘Recycling Centre (ASZ)’ menu item in the app.
Status check:
Existing season ticket: The existing QR code automatically serves as your access authorisation for the ASZ. Activation may take up to a week following verification of your main residence.
No season ticket: Select the “Apply” button.
Application: Complete the digital ASZ application form. Once your details have been successfully verified, the Guntramsdorf ID will be sent to you by email within a week. You must then add this to your profile.
The Guntramsdorf app boosts local spending power through an integrated loyalty points scheme. Points can be collected by shopping at participating businesses and redeemed for rewards.
How to collect points: Loyalty points can be earned at selected businesses in Guntramsdorf. An up-to-date list of these partner businesses is available directly in the app.
How to collect points when shopping: After completing the payment process in the app, select the ‘Loyalty Club’ icon. By scanning the QR code on the receipt, the points will be automatically credited to your personal account.
Points value: One loyalty point is awarded for every euro spent.
Redeeming rewards: Once you have accumulated the required number of points, you can view them under the ‘Rewards’ menu item. Points can be exchanged for goods or benefits directly at the relevant business.
Terms and conditions: The number of points required for redemption varies depending on the business’s current promotion.